Novapoint Online Documentation

Error message when trying to uninstall NP 18.00.FP1c

Message: Novapoint 18.00.FP1b (18.0012.000) must be present to use this update.

To do:

  1. Run “cmd” to open a command prompt window
  2. Copy this text(32-bit): reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8E3E7592-144D-458C-9969-88C38ED22A2F} /v DisplayVersion /f
  3. Copy this text(64-bit): reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{8E3E7592-144D-458C-9969-88C38ED22A2F} /v DisplayVersion /f
  4. Paste into command window, press enter.
  5. Now you can uninstall 18.00.FP1c

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